Services
What Do We Offer?
As your executive healthcare advisor, I help long-term care/assisted living managers gain clarity, build confidence, and create lasting transformation. This is accomplished through executive advisory sessions, urgent leadership intensives, new-administrator transition training, and Business Office Manager revenue cycle education. I strengthen the people and systems that sustain operational excellence.
By developing leaders, stabilizing teams, and strengthening financial integrity and strengthenimg compliance practices, your personal leadership growth creates a powerful ripple effect throughout your organization — strengthening culture, improving workforce engagement, supporting financial integrity, and promoting resident-centered excellence.
Clarity Session (Complimentary)
Get unstuck and uncover exactly what’s holding you back.
FREE deep-dive Strategic Session via zoom
Identify blocks and blind spots
Walk away with a clear next step
This complimentary session provides a focused opportunity to discuss your current leadership challenges, operational barriers, or strategic concerns. Together, we identify hidden obstacles, clarify priorities, and outline a practical next step that supports leadership effectiveness, team stability, and quality care outcomes.
You will leave the session with greater clarity, renewed direction, and a defined action to move forward with confidence.
Clarity Session
Get unstuck and uncover exactly what’s holding you back.
60-minute deep-dive session
Identify blocks and blind spots
Walk away with a clear next step
1:1 Executive Leadership Package
Best for: Administrators, Assisted Living Managers, Independent Living Managers, Directors of Nursing, New Department Supervisors seeking lasting transformation..
Weekly Coaching calls via Zoom
Shared insights and reflection
Personalized Road Map and Goals
Description:
By strengthening the leader from the inside out, you develop clarity, resilience, and purpose-driven decision-making.
As your personal leadership capacity grows, it creates a powerful ripple effect throughout your organization — strengthening team trust, improving culture stability, and elevating the quality of care delivered to those you serve.
This work moves beyond problem-solving. It builds sustainable leadership practices that support compliance readiness, workforce retention, operational stability, and resident-centered excellence.
1:1 Coaching Package
Ongoing support tailored to your goals, mindset, and growth.
Weekly coaching calls
Personalized roadmap
Accountability and mindset tools
Urgent Leadership Intensive
One powerful day or half-day for urgent needs: Crisis leadership, clarity on decisions, identify and shift patterns and accelerate progress. This can be for the: Administrators, Business Office Manager, Director Of Nursing or the Team at the facility.
Description:
This high-impact session is designed for leaders during a crisis management situation to address immediate leadership challenges that come up such as:pre-survey planning or post survey debriefing including 2567 POC review
unexpected resignations from key staff members
pending closure of facility discussions
announcement of new owners
unsure of staffing ppd not sure how to calculate or where to find the information
team conflict/team dysfunction
guidance on what is YOUR next step in your career
needing guidance navigating operational overwhelm
Leaders leave with a clear action plan, risk mitigation priorities, and renewed focus aligned with regulatory expectations and quality care standards.
Breakthrough Intensive
One powerful day to shift patterns and accelerate progress.
Half-day or full-day virtual session
Custom plan created on the spot
Ideal for major decisions or transitions
Leadership Circle Collaborative
Grow in a supportive, like-minded community setting, peer support, shared best practice
Weekly group Zoom calls
Shared insights and reflection
Lower cost, high impact
This facilitated group experience connects CEO's, COO's, Nursing home Administrators, Assisted Living Managers in a structured environment focused on problem-solving, trends, workforce retention, QAPI, and leadership resilience. Participants gain shared insight, practical tools, and peer accountability while reducing professional isolation.
Group Coaching Circle
Grow in a supportive, like-minded community setting.
Weekly group Zoom calls
Shared insights and reflection
Lower cost, high impact
New Administrator 12-Week program
Focused on Provisional Administrators, AIT, New Administrator
Weekly 90-minutes group Zoom calls for 12 weeks
Industry Tools specific to our industry LTC, AL,IL
Identify action steps and timelines
This comprehensive 12-week leadership program supports newly licensed nursing home and assisted living administrators during their critical transition into executive leadership. Participants develop practical competencies in regulatory compliance, workforce leadership, operational systems, financial awareness, and communication strategies essential for success.
The program reduces isolation, strengthens decision-making confidence, and equips leaders with the tools necessary to establish survey readiness, team stability, and resident-centered care practices from day one.
Goal Alignment Strategy
A focused session to define goals that actually feel aligned.
Clarify core values
Set meaningful short-term goals
Identify action steps and timelines
Business Office Manager Educational Program
Best for: Business Office Managers, New Administrators, Administrators in stand-alone buildings.
12-week based off of a 30 day monthly check list
Weekly 90 minute zoom call education/check-ins for 12 weeks
Progress tracking
Encouragement + strategic feedback +tools
This comprehensive 12-week training program equips Business Office Managers with the knowledge of systems: census tracking, long term care insurance, resident trust, petty cash, admission process, and accountability practices necessary to protect financial health and ensure regulatory compliance. Participants learn to strengthen revenue cycle performance, reduce denials, improve documentation workflows, and support survey readiness through accurate financial processes.
The program bridges the gap between clinical operations, billing compliance, and financial stewardship, enabling Business Office Managers to operate with confidence, precision, and accountability.
Accountability Coaching
Stay consistent, take action, and build momentum.
Bi-weekly check-ins
Progress tracking
Encouragement + strategic feedback
Testimonials
Trusted by 100+ Customers
Lisa has a rare ability to help leaders see both the operational and human sides of healthcare management. Through her coaching, we improved communication, accountability, and teamwork across departments. Staff morale improved, turnover decreased, and our team now operates with shared purpose and respect. Her guidance helped us move from crisis management to proactive leadership.
John Lynch LNHA
Working with Dr. Lisa provided clarity and direction during a time when I felt overwhelmed by regulatory demands and staffing challenges. Her ability to break complex leadership issues into practical, actionable steps helped me rebuild confidence, strengthen my team, and restore stability within our organization. The cultural shift has been noticeable, and our staff engagement and resident satisfaction have improved significantly.
Michelle Johnson LNHA
Lisa’s expertise in systems, compliance readiness, and financial stewardship brought immediate value to our organization. She helped us implement structured processes that improved efficiency, strengthened documentation practices, and increased operational accountability. Her strategic insight allowed our leadership team to focus on long-term sustainability rather than daily firefighting.
Sarah L. RN
FAQs
Frequently Asked Questions
What services do you offer?
We offer 1:1 coaching, group programs, clarity sessions, and personalized growth plans designed to help you move forward with purpose.
How do I get started?
Start by booking a free discovery call. We’ll explore your goals and see if our coaching is the right fit for you.
Do you offer virtual sessions?
Yes! All coaching sessions are held virtually via Zoom, so you can join from anywhere in the world.
How often do sessions take place?
Most clients meet weekly or bi-weekly, depending on their goals and coaching plan. We’ll decide what cadence works best for you.
How long is each session?
Sessions typically last 60 minutes, allowing time for deep conversation, reflection, and action planning.
Is coaching confidential?
Absolutely. Everything shared during coaching is kept private and confidential in a safe, judgment-free space.
Do you offer payment plans?
Yes — we offer flexible payment options for coaching packages to make support accessible and stress-free.
What’s your cancellation policy?
We ask for 24-hour notice for any rescheduling. Missed or late-cancelled sessions may be charged depending on your plan.
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