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CFM Bestehen Sie Certified Facility Manager! - mit höhere Effizienz und weniger Mühen
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IFMA CFM Prüfungsplan:
Thema
Einzelheiten
Thema 1
- Leadership and Strategy: This domain focuses on the competencies of Facility Managers in strategic planning and alignment with organizational demands. It covers policies, procedures, compliance issues, individual and team management, leadership qualities, relationship management, change management, corporate social responsibility, and understanding external factors affecting facility management.
Thema 2
- Finance and Business: This section measures the skills of Financial Managers in operational and capital budgeting processes. It includes evidence-based decision-making processes, procurement strategies, contracting practices, financial analysis, and reporting to ensure sound financial management within facilities.
Thema 3
- Occupancy and Human Factors: This section measures the skills of Facility Managers and covers the workplace environment, occupant services, and occupant health, safety, and security. Understanding these factors is essential for creating a conducive and safe work environment for all occupants. Operations and Maintenance: This domain assesses the capabilities of Operations Managers in managing buildings, systems, infrastructure, and grounds. It includes overseeing furniture, fixtures, and equipment, ensuring physical safety and security, and implementing effective operations and maintenance processes. Knowledge of work management support systems and handling renewals and renovations is also critical.
Thema 4
- Performance and Quality: This section evaluates the skills of the target audience in quality management and performance management. It emphasizes the importance of maintaining high standards in facility operations to ensure efficiency and effectiveness.
Thema 5
- Project Management: This section focuses on the planning and design phases of projects. It includes execution and delivery processes along with evaluation techniques to ensure successful project outcomes within facility management contexts.
Thema 6
- Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.
Thema 7
- Facility Information Management and Technology Management: This domain focuses on the skills of Information Technology Managers in data collection and information management. It includes information protection and cybersecurity, technology needs assessment and implementation, and maintenance and upgrades of technology systems to ensure efficient operations.
Thema 8
- Sustainability: This section evaluates the skills of the target audience in managing sustainability initiatives. It covers energy management, water management, materials and consumables management, waste management, and workplace site management to promote environmentally responsible practices within facilities.
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IFMA Certified Facility Manager CFM Prüfungsfragen mit Lösungen (Q131-Q136):
131. Frage
What is a reason to invest in real estate?
- A. Capital depreciation.
- B. Capital appreciation.
- C. Irregular return.
- D. Sales tax advantage.
Antwort: B
Begründung:
Capital appreciationis a primary reason to invest in real estate, as property values tend to increase over time due to:
* Market demand and location benefits.
* Inflation and economic growth.
* Improvements and development projects that enhance property value.
* Why the other options are incorrect:
* (A) Sales tax advantagesare not a primary investment driver.
* (C) Irregular returnsintroduce uncertainty, which is not a strategic reason for investment.
* (D) Capital depreciationoccurs due to asset wear and tear but does not justify investment.
132. Frage
What steps should be taken to create a risk assessment and risk plan?
- A. Communicate the risks to stakeholders. Request additional funds to cover contingencies on the most important risks.
- B. Add additional days to activity durations to build in a cushion. Identify areas in the project that can be cut out, if necessary.
- C. Utilize project tools. PERT or Gantt charts, work breakdown structures to identify risk, track issues, and mitigation risks.
- D. Identify the risks. Determine the probability and severity of each risk. Develop contingencyplans to ameliorate each risk.
Antwort: D
Begründung:
A properrisk assessment and plan (A)requires:
* Identifying risks- Recognizing potential threats.
* Assessing probability and severity- Evaluating impact likelihood.
* Developing contingency plans- Creating strategies to mitigate identified risks.
* Stakeholder communication (B)is important but does not constitute a complete risk plan.
* Adding extra time (C)does not directly address risk sources.
* Project tools (D)help manage risk but do not replace systematic risk analysis.
133. Frage
What is an example of adaptive change?
- A. Employee seeks college education
- B. Construction of a new head office
- C. New policy for working from home
- D. Vendors launching a new product division
Antwort: C
Begründung:
Adaptive change refers tomodifications in policies, procedures, or behaviors in response to evolving needs
. TheIFMA Change Managementframework highlights thatpolicy shifts (e.g., remote work policies) exemplify adaptive change.
* Option B (New policy for working from home) is correctbecause itadapts organizational culture and work practices.
* Option A (New product division)is abusiness expansion, not an internal adaptation.
* Option C (Employee education)ispersonal growth, not organizational adaptation.
* Option D (New head office construction)is astructural change, not an adaptive change.
Adaptive change typicallyfocuses on organizational flexibility and behavioral adjustments.
134. Frage
What is the FIRST priority when allocating facility management resources?
- A. Criticality
- B. Customer satisfaction
- C. Urgency
- D. Dollar value
Antwort: A
Begründung:
Criticality is the first priority when allocating facility management resourcesto ensurebusiness continuity and operational stability. TheIFMA Operations and Maintenance competencystates that resource allocation should be based on system criticality and impact on core functions.
* Option D (Criticality) is correctbecauseresources must first be allocated to the most essential systems (e.g., life safety, security, HVAC).
* Option A (Urgency)is important butshould be considered within the context of criticality.
* Option B (Dollar Value)is a financial consideration butshould not dictate priority over critical systems.
* Option C (Customer Satisfaction)isimportant but secondaryto operational and safety priorities.
Prioritizingcritical systems reduces downtime, maintains compliance, and ensures safety.
135. Frage
Who implements the strategic facility plan?
- A. Chief Financial Officer
- B. Operations Manager
- C. Facility Manager
- D. Chief Operations Officer
Antwort: C
Begründung:
TheFacility Manageris responsible forimplementing the Strategic Facility Plan (SFP), ensuring alignment with corporate goals while managing infrastructure, operations, and services.
* Strategic Facility Planning (SFP)involves:
* Assessingcurrent and future space needs
* Aligning facility operations withorganizational objectives
* Ensuring compliance withbudget constraints and regulations
* Coordinating withvendors, contractors, and internal stakeholders
* Why the other options are incorrect:
* (A) Operations Managersoversee daily functions but do not handle long-term strategy.
* (C) Chief Financial Officers (CFOs)focus on financial oversight rather than facility execution.
* (D) Chief Operations Officers (COOs)have a broader corporate scope, not direct facility management responsibilities.
Facility managers bridgestrategic planning with operational execution, ensuring that facility assets support business continuity and efficiency.
136. Frage
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